Page Updated : 25th July 2011
Dear Candidates,
Below are the positions opened at our clients, please review it and send your updated resume with
respective subject line
Example : SAP MGMS Functional Analyst, MN.
[email protected]
Thanks
Rafi
Refer out this Jobs to friends or Colleagues looking for Job
And below is the Job details in enclosed document in docx format.
Below are the positions opened at our clients, please review it and send your updated resume with
respective subject line
Example : SAP MGMS Functional Analyst, MN.
[email protected]
Thanks
Rafi
Refer out this Jobs to friends or Colleagues looking for Job
And below is the Job details in enclosed document in docx format.
| sap_requirements_-_minneapolis_mn.docx |
#Requirement 1 : SAP MGMS Functional Analyst
Job Title : SAP MGMS Functional Analyst
Location : Minneapolis, MN
Duration : 6+ Months
Skills Required:
Computer Science degree or Business degree with 2+ years of related technical or business experience OR 5+ years of related technical experience.1-3 years of Application Development and/or Support
Experience working on at least one full lifecycle SAP implementation.
2+ years experience with end user support or process design and improvement projects.
Experience developing, deploying and/or working with transportation management systems to optimize or process
shipments.
Experience in gathering business requirements.
Ability to translate business process requirements into process, data and technology solutions.
A proven track record of performance with increasing technical responsibility.
Demonstrated ability to excel in ambiguous situations
Active inquiry skills
Strong written communication skills
Ability to travel up to 10% as the project needs ebb and flow
Willing and able to rotate shifts and/or work on second shift.
Willing and able to be on a rotating on-call schedule including some weekends and holidays.
Past experience with one or more of these SAP modules: - WM / IM / TPVS / TM
SAP (TM) Transportation Management
SAP (IM) Inventory Management
SAP (LO) Logistics
SAP (WM) SAP Warehouse Management
SAP (TPVS) SAP Transportation Planning Vehicle Scheduling
SAP (MM) Materials Management
Job Role:
Identify, analyze and validate solutions for issues submitted by end users.
Configuration, development coordination and testing of solutions.
Assist Solution Analyst in gathering and analyzing technical requirements to make recommendations on the solution.
Translate business requirements into functional design specifications. In some instances the Functional Analyst may
also support the creation of technical designs.
Work with other project or support teams to create integrated solution designs and provide ongoing support.
Write test scripts and use cases.
Develop the test scripts in alignment with the test plans.
Execute test scripts and use cases. Document test results.
Follow quality management policies, procedures and testing related guidelines when executing or creating the
solution test scripts.
Complete solution testing documentation.
Teach other project and/or support team resources about specific application functionality - this could be formal
training, or more informal knowledge transfer.
Support Project and Application teams during implementation of solutions.
Develop in-depth knowledge of the specific applications.
Document solution designs.
Ensure that changes to designs are reflected in project and support documentation.
Miscellaneous Duties as assigned
Job Description:
The Functional Analyst is responsible for understanding technical and business needs and troubleshooting issues,
configuring and testing solutions to meet those needs. The Functional Analyst is a key resource with technical and
business experience in relevant processes and applications. He/she works with the other team members to translate business requirements into solutions that enable the organization to achieve its goals. This role is specifically focused on our Manage Goods Movement & Storage (MGMS) processes which require an understanding of activities required to plan, optimize, move, transfer, store and manage the flow of goods and freight between origin and destination. This includes all raw materials, work in process, finished goods, ingredients, plant supplies, and MRO items that require transport and/or storage. All transportation modes and shipments are included. All storage facilities types, including elevators and transfer terminals, are included. Includes inventory management and forwarding processes.
Location : Minneapolis, MN
Duration : 6+ Months
Skills Required:
Computer Science degree or Business degree with 2+ years of related technical or business experience OR 5+ years of related technical experience.1-3 years of Application Development and/or Support
Experience working on at least one full lifecycle SAP implementation.
2+ years experience with end user support or process design and improvement projects.
Experience developing, deploying and/or working with transportation management systems to optimize or process
shipments.
Experience in gathering business requirements.
Ability to translate business process requirements into process, data and technology solutions.
A proven track record of performance with increasing technical responsibility.
Demonstrated ability to excel in ambiguous situations
Active inquiry skills
Strong written communication skills
Ability to travel up to 10% as the project needs ebb and flow
Willing and able to rotate shifts and/or work on second shift.
Willing and able to be on a rotating on-call schedule including some weekends and holidays.
Past experience with one or more of these SAP modules: - WM / IM / TPVS / TM
SAP (TM) Transportation Management
SAP (IM) Inventory Management
SAP (LO) Logistics
SAP (WM) SAP Warehouse Management
SAP (TPVS) SAP Transportation Planning Vehicle Scheduling
SAP (MM) Materials Management
Job Role:
Identify, analyze and validate solutions for issues submitted by end users.
Configuration, development coordination and testing of solutions.
Assist Solution Analyst in gathering and analyzing technical requirements to make recommendations on the solution.
Translate business requirements into functional design specifications. In some instances the Functional Analyst may
also support the creation of technical designs.
Work with other project or support teams to create integrated solution designs and provide ongoing support.
Write test scripts and use cases.
Develop the test scripts in alignment with the test plans.
Execute test scripts and use cases. Document test results.
Follow quality management policies, procedures and testing related guidelines when executing or creating the
solution test scripts.
Complete solution testing documentation.
Teach other project and/or support team resources about specific application functionality - this could be formal
training, or more informal knowledge transfer.
Support Project and Application teams during implementation of solutions.
Develop in-depth knowledge of the specific applications.
Document solution designs.
Ensure that changes to designs are reflected in project and support documentation.
Miscellaneous Duties as assigned
Job Description:
The Functional Analyst is responsible for understanding technical and business needs and troubleshooting issues,
configuring and testing solutions to meet those needs. The Functional Analyst is a key resource with technical and
business experience in relevant processes and applications. He/she works with the other team members to translate business requirements into solutions that enable the organization to achieve its goals. This role is specifically focused on our Manage Goods Movement & Storage (MGMS) processes which require an understanding of activities required to plan, optimize, move, transfer, store and manage the flow of goods and freight between origin and destination. This includes all raw materials, work in process, finished goods, ingredients, plant supplies, and MRO items that require transport and/or storage. All transportation modes and shipments are included. All storage facilities types, including elevators and transfer terminals, are included. Includes inventory management and forwarding processes.
#Requirement 2 : SAP OTSC Functional Analyst, MN.
Job Title : SAP OTSC Functional Analyst (Order and Trade Settlement to Cash)
Location : Minneapolis, MN
Duration : 6+ Months
Skills Required:
Computer Science degree or Business degree with 2+ years of related technical or business experience OR 5+ years of related technical experience.1-3 years of Application Development and/or Support
Vistex experience helpful.
2+ years experience with end user support or process design and improvement projects.
Experience developing, deploying and/or working with SAP order processing and order management activities.
Experience in gathering business requirements.
Ability to translate business process requirements into process, data and technology solutions.
A proven track record of performance with increasing technical responsibility.
Demonstrated ability to excel in ambiguous situations Active inquiry skills
Strong verbal and written communication skills in English
Ability to travel up to 10% as the project needs ebb and flow
Willing and able to rotate shifts and/or work on second shift.
Willing and able to be on a rotating on-call schedule including some weekends and holidays.
Past experience with one or more of these SAP sub-processes within OTSC:
Pricing
Sales Order Management organizational structure and master data
Credit Management
Material Determination
Output Determination
A/R using FSCM
Dispute/Collections Processes
Vistex
Item categories
SmartForms
EDI order/invoice processing
Contracts
Incentives and Commissions, Sales Programs, Accruals
Interaction between sales orders and deliveries
Billing (order-related and delivery-related)
Job Role:
Identify, analyze and validate solutions for issues submitted by end users.
Configuration, development, coordination and testing of solutions.
Assist Solution Analyst in gathering and analyzing technical requirements to make recommendations on the Solution.
Translate business requirements into functional design specifications. In some instances the Functional Analyst may
also support the creation of technical designs.
Work with other project or support teams to create integrated solution designs and provide ongoing support.
Write test scripts and use cases.
Develop the test scripts in alignment with the test plans.
Execute test scripts and use cases. Document test results.
Follow quality management policies, procedures and testing related guidelines when executing or creating the solution test scripts.
Complete solution testing documentation.
Teach other project and/or support team resources about specific application functionality - this could be formal
training, or more informal knowledge transfer.
Support Project and Application teams during implementation of solutions.
Develop in-depth knowledge of the specific applications.
Document solution designs.
Ensure that changes to designs are reflected in project and support documentation.
Miscellaneous Duties as assigned
Job Description:
The Functional Analyst is responsible for understanding technical and business needs and troubleshooting issues,
configuring and testing solutions to meet those needs. The Functional Analyst is a key resource with technical and
business experience in relevant processes and applications. He/she works with the other team members to translate business requirements into solutions that enable the organization to achieve its goals. This role is specifically focused on Order and Trade Settlement to Cash (OTSC) processes which require an understanding of order to cash activities that are required to maintain sales and distribution master data, process sales
orders/contracts/complaints, enable delivery phase and successfully invoice the customer. This includes pricing and
output determination through the condition technique, material determination, item category usage, A/R activities
using FSCM functionality, credit management, dispute and collection processes, sales area usage and customer
billing. All OTSC-related troubleshooting and custom reporting activities are included.
Location : Minneapolis, MN
Duration : 6+ Months
Skills Required:
Computer Science degree or Business degree with 2+ years of related technical or business experience OR 5+ years of related technical experience.1-3 years of Application Development and/or Support
Vistex experience helpful.
2+ years experience with end user support or process design and improvement projects.
Experience developing, deploying and/or working with SAP order processing and order management activities.
Experience in gathering business requirements.
Ability to translate business process requirements into process, data and technology solutions.
A proven track record of performance with increasing technical responsibility.
Demonstrated ability to excel in ambiguous situations Active inquiry skills
Strong verbal and written communication skills in English
Ability to travel up to 10% as the project needs ebb and flow
Willing and able to rotate shifts and/or work on second shift.
Willing and able to be on a rotating on-call schedule including some weekends and holidays.
Past experience with one or more of these SAP sub-processes within OTSC:
Pricing
Sales Order Management organizational structure and master data
Credit Management
Material Determination
Output Determination
A/R using FSCM
Dispute/Collections Processes
Vistex
Item categories
SmartForms
EDI order/invoice processing
Contracts
Incentives and Commissions, Sales Programs, Accruals
Interaction between sales orders and deliveries
Billing (order-related and delivery-related)
Job Role:
Identify, analyze and validate solutions for issues submitted by end users.
Configuration, development, coordination and testing of solutions.
Assist Solution Analyst in gathering and analyzing technical requirements to make recommendations on the Solution.
Translate business requirements into functional design specifications. In some instances the Functional Analyst may
also support the creation of technical designs.
Work with other project or support teams to create integrated solution designs and provide ongoing support.
Write test scripts and use cases.
Develop the test scripts in alignment with the test plans.
Execute test scripts and use cases. Document test results.
Follow quality management policies, procedures and testing related guidelines when executing or creating the solution test scripts.
Complete solution testing documentation.
Teach other project and/or support team resources about specific application functionality - this could be formal
training, or more informal knowledge transfer.
Support Project and Application teams during implementation of solutions.
Develop in-depth knowledge of the specific applications.
Document solution designs.
Ensure that changes to designs are reflected in project and support documentation.
Miscellaneous Duties as assigned
Job Description:
The Functional Analyst is responsible for understanding technical and business needs and troubleshooting issues,
configuring and testing solutions to meet those needs. The Functional Analyst is a key resource with technical and
business experience in relevant processes and applications. He/she works with the other team members to translate business requirements into solutions that enable the organization to achieve its goals. This role is specifically focused on Order and Trade Settlement to Cash (OTSC) processes which require an understanding of order to cash activities that are required to maintain sales and distribution master data, process sales
orders/contracts/complaints, enable delivery phase and successfully invoice the customer. This includes pricing and
output determination through the condition technique, material determination, item category usage, A/R activities
using FSCM functionality, credit management, dispute and collection processes, sales area usage and customer
billing. All OTSC-related troubleshooting and custom reporting activities are included.
#Requirement 3 : SAP PLTP Functional Analyst, MN.
Job Title : SAP PLTP Functional Analyst (Plan To Produce )
Location : Minneapolis, MN
Duration : 6+ Months
Skills Required:
Computer Science degree or Business degree with 2+ years of related technical or business experience OR 5+ years of related technical experience.
Experience working on at least one full lifecycle SAP implementation.
2+ years experience with end user support or process design and improvement projects.
Experience in gathering business requirements.
Ability to translate business process requirements into process, data and technology solutions.
A proven track record of performance with increasing technical responsibility.
Demonstrated ability to excel in ambiguous situations
Active inquiry skills
Strong written communication skills
Ability to travel up to 10% as the project needs ebb and flow
Willing and able to rotate shifts and/or work on second shift.
Willing and able to be on a rotating on-call schedule including some weekends and holidays.
Past experience with one or more of these SAP modules is required:
SAP Production Planning (PP)
SAP Production – Process (PP-PI)
SAP Quality Management (QM)
Job Role:
Identify, analyze and validate solutions for issues submitted by end users.
Configuration, development coordination and testing of solutions.
Assist Solution Analyst in gathering and analyzing technical requirements to make recommendations on the solution.
Translate business requirements into functional design specifications. In some instances the Functional Analyst may
also support the creation of technical designs.
Work with other project or support teams to create integrated solution designs and provide ongoing support.
Write test scripts and use cases.
Develop the test scripts in alignment with the test plans.
Execute test scripts and use cases. Document test results.
Follow quality management policies, procedures and testing related guidelines when executing or creating the solution test scripts.
Complete solution testing documentation.
Teach other project and/or support team resources about specific application functionality - this could be formal
training, or more informal knowledge transfer.
Support Project and Application teams during implementation of solutions.
Develop in-depth knowledge of the specific applications.
Document solution designs.
Ensure that changes to designs are reflected in project and support documentation.
Miscellaneous Duties as assigned
Job Description:
The Functional Analyst is responsible for understanding technical and business needs and troubleshooting issues,
configuring and testing solutions to meet those needs. The Functional Analyst is a key resource with technical and
business experience in relevant processes and applications. He/she works with the other team members to translate business requirements into solutions that enable the organization to achieve its goals. This role is specifically focused on our Plan To Produce (PLTP) processes which require an understanding of activities required to produce and inspect the goods in a production plant. From the Execute Operations (ExOps) perspective, this includes creating and maintaining recipes, resources, bills of materials, releasing and confirming process orders, process instruction (PI) sheets, issuing of goods to process orders and backflushing of materials. From the Quality Management perspective (QM), this includes master inspection characteristics, creating inspection plans, processing inspection lots, usage decisions and material assignments.
Location : Minneapolis, MN
Duration : 6+ Months
Skills Required:
Computer Science degree or Business degree with 2+ years of related technical or business experience OR 5+ years of related technical experience.
Experience working on at least one full lifecycle SAP implementation.
2+ years experience with end user support or process design and improvement projects.
Experience in gathering business requirements.
Ability to translate business process requirements into process, data and technology solutions.
A proven track record of performance with increasing technical responsibility.
Demonstrated ability to excel in ambiguous situations
Active inquiry skills
Strong written communication skills
Ability to travel up to 10% as the project needs ebb and flow
Willing and able to rotate shifts and/or work on second shift.
Willing and able to be on a rotating on-call schedule including some weekends and holidays.
Past experience with one or more of these SAP modules is required:
SAP Production Planning (PP)
SAP Production – Process (PP-PI)
SAP Quality Management (QM)
Job Role:
Identify, analyze and validate solutions for issues submitted by end users.
Configuration, development coordination and testing of solutions.
Assist Solution Analyst in gathering and analyzing technical requirements to make recommendations on the solution.
Translate business requirements into functional design specifications. In some instances the Functional Analyst may
also support the creation of technical designs.
Work with other project or support teams to create integrated solution designs and provide ongoing support.
Write test scripts and use cases.
Develop the test scripts in alignment with the test plans.
Execute test scripts and use cases. Document test results.
Follow quality management policies, procedures and testing related guidelines when executing or creating the solution test scripts.
Complete solution testing documentation.
Teach other project and/or support team resources about specific application functionality - this could be formal
training, or more informal knowledge transfer.
Support Project and Application teams during implementation of solutions.
Develop in-depth knowledge of the specific applications.
Document solution designs.
Ensure that changes to designs are reflected in project and support documentation.
Miscellaneous Duties as assigned
Job Description:
The Functional Analyst is responsible for understanding technical and business needs and troubleshooting issues,
configuring and testing solutions to meet those needs. The Functional Analyst is a key resource with technical and
business experience in relevant processes and applications. He/she works with the other team members to translate business requirements into solutions that enable the organization to achieve its goals. This role is specifically focused on our Plan To Produce (PLTP) processes which require an understanding of activities required to produce and inspect the goods in a production plant. From the Execute Operations (ExOps) perspective, this includes creating and maintaining recipes, resources, bills of materials, releasing and confirming process orders, process instruction (PI) sheets, issuing of goods to process orders and backflushing of materials. From the Quality Management perspective (QM), this includes master inspection characteristics, creating inspection plans, processing inspection lots, usage decisions and material assignments.
#Requirement 4 : SAP RTR Functional Analyst, MN.
Job Title : SAP RTR Functional Analyst (Record to Report )
Location : Minneapolis, MN
Duration : 6+ Months
Skills Required:
Computer Science degree or Business degree with 2+ years of related technical or business experience OR 5+ years of related technical experience.
Experience working on at least one full lifecycle SAP implementation.
2+ years experience with end user support or process design and improvement projects.
Experience in gathering business requirements.
Ability to translate business process requirements into process, data and technology solutions.
A proven track record of performance with increasing technical responsibility.
Demonstrated ability to excel in ambiguous situations
Active inquiry skills
Strong written communication skills
Ability to travel up to 10% as the project needs ebb and flow
Willing and able to rotate shifts and/or work on second shift.
Willing and able to be on a rotating on-call schedule including some weekends and holidays.
Past experience with one or more of these SAP modules:
SAP (FI) Financial Accounting: General Ledger, Asset Accounting, Tax
SAP (CO) Controlling: Profit Center Accounting, Profitability Analysis, Product Costing, Planning
SAP (FSCM) Financial Supply Chain Management: In-House Cash, Treasury
Past experience with Sabrix
Job Description:
The Functional Analyst is responsible for understanding technical and business needs and troubleshooting issues,
configuring and testing solutions to meet those needs. The Functional Analyst is a key resource with technical and
business experience in relevant processes and applications. He/she works with the other team members to translate business requirements into solutions that enable the organization to achieve its goals. This role is specifically focused on our Record to Report (RTR) activities which include:
Accounting policies, procedures and standardized chart of accounts
General ledger functions and journal entry processing
Inter-company accounting and account reconciliations
Fixed assets and project, cost and inventory accounting
Tax and Treasury accounting services
Compliance and controls
Monthly close process, financial consolidations and financial statements
Location : Minneapolis, MN
Duration : 6+ Months
Skills Required:
Computer Science degree or Business degree with 2+ years of related technical or business experience OR 5+ years of related technical experience.
Experience working on at least one full lifecycle SAP implementation.
2+ years experience with end user support or process design and improvement projects.
Experience in gathering business requirements.
Ability to translate business process requirements into process, data and technology solutions.
A proven track record of performance with increasing technical responsibility.
Demonstrated ability to excel in ambiguous situations
Active inquiry skills
Strong written communication skills
Ability to travel up to 10% as the project needs ebb and flow
Willing and able to rotate shifts and/or work on second shift.
Willing and able to be on a rotating on-call schedule including some weekends and holidays.
Past experience with one or more of these SAP modules:
SAP (FI) Financial Accounting: General Ledger, Asset Accounting, Tax
SAP (CO) Controlling: Profit Center Accounting, Profitability Analysis, Product Costing, Planning
SAP (FSCM) Financial Supply Chain Management: In-House Cash, Treasury
Past experience with Sabrix
Job Description:
The Functional Analyst is responsible for understanding technical and business needs and troubleshooting issues,
configuring and testing solutions to meet those needs. The Functional Analyst is a key resource with technical and
business experience in relevant processes and applications. He/she works with the other team members to translate business requirements into solutions that enable the organization to achieve its goals. This role is specifically focused on our Record to Report (RTR) activities which include:
Accounting policies, procedures and standardized chart of accounts
General ledger functions and journal entry processing
Inter-company accounting and account reconciliations
Fixed assets and project, cost and inventory accounting
Tax and Treasury accounting services
Compliance and controls
Monthly close process, financial consolidations and financial statements
#Requirement 5 : SAP SCP Functional Analyst, MN.
Job Title : SAP SCP Functional Analyst (Supply Chain Planning)
Location : Minneapolis, MN
Duration : 6+ Months
Skills Required:
Computer Science degree or Business degree with 2+ years of related technical or business experience OR 5+ years of related technical experience.
Experience working on at least one full lifecycle SAP implementation.
2+ years experience with end user support or process design and improvement projects.
Experience developing, deploying and/or working with SAP APO.
Experience in gathering business requirements.
Ability to translate business process requirements into process, data and technology solutions.
A proven track record of performance with increasing technical responsibility.
Demonstrated ability to excel in ambiguous situations
Active inquiry skills
Strong written communication skills
Ability to travel up to 10% as the project needs ebb and flow
Willing and able to rotate shifts and/or work on second shift.
Willing and able to be on a rotating on-call schedule including some weekends and holidays.
Past experience with one or more area in SAP APO
SAP Demand planning
SAP Supply network planning
SAP Production planning and detail scheduling
SAP Data and Core interface
SAP APO Global available to promise
Deployment inventory management and replenishment
Job Description:
The Functional Analyst is responsible for understanding technical and business needs and troubleshooting issues,
configuring and testing solutions to meet those needs. The Functional Analyst is a key resource with technical and
business experience in relevant processes and applications. He/she works with the other team members to translate business requirements into solutions that enable the organization to achieve its goals. This role is specifically focused on our Supply chain planning processes which require an understanding of activities required to plan material in supply chain planning , demand planning process, and understanding of supply network, global available to promise , sales and operation planning.
Location : Minneapolis, MN
Duration : 6+ Months
Skills Required:
Computer Science degree or Business degree with 2+ years of related technical or business experience OR 5+ years of related technical experience.
Experience working on at least one full lifecycle SAP implementation.
2+ years experience with end user support or process design and improvement projects.
Experience developing, deploying and/or working with SAP APO.
Experience in gathering business requirements.
Ability to translate business process requirements into process, data and technology solutions.
A proven track record of performance with increasing technical responsibility.
Demonstrated ability to excel in ambiguous situations
Active inquiry skills
Strong written communication skills
Ability to travel up to 10% as the project needs ebb and flow
Willing and able to rotate shifts and/or work on second shift.
Willing and able to be on a rotating on-call schedule including some weekends and holidays.
Past experience with one or more area in SAP APO
SAP Demand planning
SAP Supply network planning
SAP Production planning and detail scheduling
SAP Data and Core interface
SAP APO Global available to promise
Deployment inventory management and replenishment
Job Description:
The Functional Analyst is responsible for understanding technical and business needs and troubleshooting issues,
configuring and testing solutions to meet those needs. The Functional Analyst is a key resource with technical and
business experience in relevant processes and applications. He/she works with the other team members to translate business requirements into solutions that enable the organization to achieve its goals. This role is specifically focused on our Supply chain planning processes which require an understanding of activities required to plan material in supply chain planning , demand planning process, and understanding of supply network, global available to promise , sales and operation planning.
#Requirement 6 : SAP EDI Technical Analyst, MN.
Job Title : SAP EDI Technical Analyst
Location : Minneapolis, MN
Duration : 6+ Months
Skills Required:
B.S. Degree in IT, MIS, CS or related disciple with 5+ years of business experience
1-3 years of Application Development and/or Support
3-5 years experience working with EDI
Deep working experience in implementing and supporting applicable technologies
Strong customer relationship skills
Effectively participate in virtual team, global distributed teams
Comfortable with ambiguity, active inquiry skills, strong written communication skills
Job Description:
The EDI Analyst will provide technical support for critical business transactions. This position will insure the
integrity and accuracy of inbound and outbound data and provide a key level of support for our external interfaces
(banking, order and invoicing process, etc). In addition, the EDI Analyst will understand business requirements to
perform new EDI set-ups.
Provide troubleshooting support for end to end solutions and inquiries
Accountable for End to End resolution incidents
Facilitates interactions and escalations with consult groups
Tracks and monitors incident through lifecycle
Accountable for completion of all communication activities back to the consumer (while communication may be executed by others, case manager is accountable for the completion of communication activities)
Accountable for completion of all incident close out activities
Provide users with deep functional knowledge expertise to guide them through related transactions
Utilize knowledge management repository to resolve issues
Effectively guide callers to self service knowledge management assets to resolve their issue
Meet or exceed SLA’s and OLA’s
Understanding of ITIL processes and associated tools e.g. remedy
Use troubleshooting tools and utilities to support identification and delivery of incident resolution
Participate in bridge call scenarios along with outage notification
Coordinate, configure and test EDI trading partner set-ups
Update documentation after configuration changes
Facilitate and coordinate Trading Partner set ups and changes which includes organizing Business Contacts, Software Developers, VAN representatives, and Trading Partner representatives
Work directly with 3rd party providers (GXS (Cargill’s Value Added Network – VAN) or ATOS (SWIFT service provider)
and software development teams to setup Trading Partner Maps and/or other changes
perform technical evaluation of EDI set-up requests based on knowledge of technology capabilities, data standards, service level requirements and ongoing transaction costs for each partner
Assist and perform non-RICEFW application setup (NACE, EDPAR, EDSDC, WE20) and handoff to software development for approved EDI partners
Assist in the support and maintenance of Enterprise Application Integration (EAI) middleware, including
investigation of transmission and data failures.
Location : Minneapolis, MN
Duration : 6+ Months
Skills Required:
B.S. Degree in IT, MIS, CS or related disciple with 5+ years of business experience
1-3 years of Application Development and/or Support
3-5 years experience working with EDI
Deep working experience in implementing and supporting applicable technologies
Strong customer relationship skills
Effectively participate in virtual team, global distributed teams
Comfortable with ambiguity, active inquiry skills, strong written communication skills
Job Description:
The EDI Analyst will provide technical support for critical business transactions. This position will insure the
integrity and accuracy of inbound and outbound data and provide a key level of support for our external interfaces
(banking, order and invoicing process, etc). In addition, the EDI Analyst will understand business requirements to
perform new EDI set-ups.
Provide troubleshooting support for end to end solutions and inquiries
Accountable for End to End resolution incidents
Facilitates interactions and escalations with consult groups
Tracks and monitors incident through lifecycle
Accountable for completion of all communication activities back to the consumer (while communication may be executed by others, case manager is accountable for the completion of communication activities)
Accountable for completion of all incident close out activities
Provide users with deep functional knowledge expertise to guide them through related transactions
Utilize knowledge management repository to resolve issues
Effectively guide callers to self service knowledge management assets to resolve their issue
Meet or exceed SLA’s and OLA’s
Understanding of ITIL processes and associated tools e.g. remedy
Use troubleshooting tools and utilities to support identification and delivery of incident resolution
Participate in bridge call scenarios along with outage notification
Coordinate, configure and test EDI trading partner set-ups
Update documentation after configuration changes
Facilitate and coordinate Trading Partner set ups and changes which includes organizing Business Contacts, Software Developers, VAN representatives, and Trading Partner representatives
Work directly with 3rd party providers (GXS (Cargill’s Value Added Network – VAN) or ATOS (SWIFT service provider)
and software development teams to setup Trading Partner Maps and/or other changes
perform technical evaluation of EDI set-up requests based on knowledge of technology capabilities, data standards, service level requirements and ongoing transaction costs for each partner
Assist and perform non-RICEFW application setup (NACE, EDPAR, EDSDC, WE20) and handoff to software development for approved EDI partners
Assist in the support and maintenance of Enterprise Application Integration (EAI) middleware, including
investigation of transmission and data failures.
